Frequently Asked Questions


What is Salonati.com?

Salonati.com is a platform that helps you find the best salon, spa, beauty or wellness center in your city. It provides information on salon services, pricelists, contact information, location maps and reviews from other users.

What is Salonati voucher?

It’s a service that allows users to buy online coupons from their preferred salons.

What are the accepted payment methods?

Salonati.com payment gateway accepts Visa and MasterCard, both debit and credit cards.  

How can I claim a voucher? And what is the Voucher Code?

Each voucher will have a Customer Voucher Code (CVC). You need to provide the salon with the unique CVC to claim your voucher.

Can a voucher be gifted?

Yes indeed 

Can I request a refund?

Vouchers are not refundable.

How long is the voucher valid for?

Each voucher has a validity period by which the voucher should be redeemed before.

What should I do in case of disputes?

In case of any disputes, report your concern to support@salonati.com